1.1. The website that can be accessed at www.maisonfrancois.be (hereinafter referred to as: the “Website”) is operated and owned by INFRACO BVBA, with enterprise number BE0662.593.835 and having its registered office at Popstaelstraat 99 – 8490 Varsenare (hereinafter also referred to as: ‘Controller’, ‘we’, or ‘us’).
1.4. We are responsible for processing your personal data. As the Controller, we take all appropriate technical and organisational measures so that the processing is in compliance with Regulation (EU) 2016/679 of 27 April 2016 (hereinafter referred to as the ‘GDPR’). Our appointees or employees who have access to your personal data are also required to comply with the obligations of the GDPR.
1.7. We must inform you that you must always have express permission from the relevant people before uploading to or placing information on the Website about these people.
2. Who are we and how can we be contacted?
Legal form: BVBA (private company with limited liability)
Company name: INFRACO
Trade name: Maison Francois
Registered office: Popstaelstraat 99 – 8490 Varsenare
VAT number: BE0662.593.835
Telephone number: 0498 17 67 01
Hyperlink(s) Website: www.maisonfrancois.be
3. Data Protection Officer contact information
4. To what purpose do we process your personal data?
We process your personal data that was shared on or via the Website solely for:
Customer management, public relations, technical-commercial information, direct marketing and trade in commercial information.
5. What are the legal grounds for processing your personal data?
5.1. We process your personal data if: the processing is required for the fulfilment of a contract to which the data subject is a party, or to take measures at the request of the data subject, prior to the conclusion of a contract, and the processing is required in order to comply with a legal obligation to which the controller is subject.
6. What personal data do we process?
6.1. On or via the Website, we only process the following personal data, insofar as you have provided the same: first name & surname, address, telephone number & e-mail address.
6.2. Among other things, we process the following data: device data, log file data such as the IP address, browser, and operating system, the external website that brought you to our Website, and the pages that you visit on the Website (and the date and time you visited these pages). This data is automatically (without any sort of registration) only processed for statistical purposes and with a view to further improving the Website.
7. Who also receives and/or processes your personal data (besides the Controller)?
Your personal data is also processed on our behalf by, among others, our IT supplier SKINN. This processing is arranged in a controller contract that we have concluded with them.
To be added if applicable
8. Do we forward your personal data to (firms or entities in) non-EU countries?
9. Where, how, and for how long do we store your personal data?
9.1. Your personal data is stored on a secure server server data.
9.2. We shall not store your personal data for any longer than required to achieve the purposes specified in Article 4. Therefore, we could store your personal data for quite some time in this regard. We shall not store your personal data for longer than the storage period.
10. What are your rights?
10.1. You have the right to request:
- to view your personal data;
- to have your personal data improved (rectification) or removed (deleted);
- to limit the processing that relates to you.
10.2. You have the right to object to the processing of your personal data. You can object to the processing of your personal data for direct marketing at all times and at no cost.
10.3. You have the right to transfer your personal data to a different Controller.
10.4. If the processing of your personal data is based on your permission, you have the right to revoke this permission at all times. However, the revocation of your permission is not retroactive and the lawfulness of the processing based on your permission before the revocation thereof shall remain intact.
10.5. You have the right to submit a complaint to the Privacy Commission/National Data Protection Authority.
10.6. The exercise of the abovementioned rights is dependent upon the requirements and conditions as stipulated in the GDPR.
10.7. In order to exercise these rights, you can send a simple request to
firstname.lastname@example.org, in which connection you must sufficiently identify yourself.
11 What are our obligations?
11.1. We take all the appropriate measures to guarantee the security level that is aligned with the risks for and during the protection of your personal data.
11.2. We maintain a processing register in which the (category of) processing of your personal data is described.
11.3. [If applicable - We have appointed a Data Protection Officer who informs and advises us concerning our GDPR obligations, who supervises our compliance with the GDPR, and is the point of contact for the authorised privacy authorities.]
11.4. We cooperate with the authorised privacy authorities (at their request).
11.5. Where necessary and/or required, we shall immediately inform the Privacy Commission/National Data Protection Authority within 72 hours after detection of any security incidents or data leaks (including illegal processing, loss, unavailability, destruction, damage, or unauthorised distribution of your personal data).
We will also inform you under the terms and conditions specified in the GDPR if such a violation appears to entail a high risk for your rights.
If in any manner whatsoever, you become aware of any such breach in relation to your personal data or that of others, you may contact us at the e-mail address email@example.com
11.6. If we use new technologies or applications in order to process your personal data, which could correspond to high risks in relation to your data protection, we will conduct a so-called ‘Data Protection Impact Assessment’ (DPIA) under the conditions of GDPR and, if necessary, consult the Privacy Commission/Data Protection Authority in advance.
12.1. The Website uses ‘cookies’ with a view to improving the user experience and for the collection of Website visitor statistics. Cookies are small data files that are saved by the browser on your computer when you visit a website and which facilitate the interaction between the visitor and the Website. Cookies do not contain any personal data.
The following types of cookies are used on the Website:
i. Temporary cookies: these cookies are immediately deleted when you close your browser and are absolutely necessary to enable you to navigate the Website.
ii. Permanent cookies: these cookies are used to pass on information to the web server each time a visit is made to the Website, and are stored on your computer for a longer period of time. These cookies are activated each time you visit the Website.
iii. Functional cookies: these cookies are used to allow the Website to function in the proper manner.
iv. Non-functional cookies: these cookies can be used for statistical purposes, among others.
12.3. You are entitled to make a request free of cost, objecting to the use of the aforesaid cookies, even if you had consented to the same earlier. You may send such a request at any time to firstname.lastname@example.org.
Do you have any questions? Feel free to contact us: email@example.com